The order is shipped across Ukraine within 3-5 working days from the moment of its registration. This interval is the optimal time during which your order is processed by our employees.
If you need to receive your order by a certain date, indicate in the comments when placing the order, and we will do everything possible to ensure that you receive the parcel on time and enjoy your purchase
Shipping of the order worldwide is carried out up to 10 working days from the moment of its registration. The cost of delivery outside of Ukraine automatically calculate by order weight depends on «Nova Post» tariifs displays on checkout page.
Delievery cost will be paid during order placement
Yes, you can place an order with payment at the branch. Postpaid payment is available only on the territory of Ukraine.
The exchange can be carried out within 14 calendar days from the moment of actual receipt of the goods under the following conditions:
— the product has no signs of use;
— saved labels
— delivery at the expense of the client.
Exchange goods are sent within 7 working days after receiving and inspecting the parcel. We have the right to refuse an exchange if:
— the product does not comply with the exchange rules;
— has traces of use;
— this model is not available;
— the product was purchased at a discount;
— XXL size product.
The return can be made within 14 calendar days from the moment of actual receipt of the goods under the following conditions:
— the product has no signs of use;
— saved tags;
— delivery at the expense of the client.
We have the right to refuse a return if:
— the product does not comply with the exchange rules;
— has traces of use;
— the product was purchased at a discount;
— XXL size product
Product care rules may vary depending on the composition and properties of the fabric. Each product has a tag sewn on the reverse side with special symbols indicating product care rules. However, it is possible to single out the main rules for the care of cotton products:
We recommend washing the product inside out.
The temperature is not higher than 40°C, as the product may shrink.
Spin in the washing machine - 800-1000 revolutions.
Drying - in natural conditions, it is worth protecting things from direct sunlight.
You need to iron from the front side in the "Cotton" mode.
If the buyer found a manufacturing defect on the product or a discrepancy in his order. We will replace or accept the return of the product and pay the shipping costs. Contact us to clarify further actions.
Yes, this can happen when you wear a product with cotton filling for the first time
IMPORTANT ☝ Since the pile inside is a cotton thread combed with combs, the excess pile may roll off when worn for the first time. After the first wash, the excess lint falls off and you can safely wear a dark hoodie under a white T-shirt
Before washing, it is necessary to turn the item inside out and fasten the zipper (if there is one) to protect the front side from damage
If the washing temperature is higher than 40°C, the product may shrink. So be careful about the temperature
Drying - in natural conditions, it is worth protecting things from direct sunlight. You need to iron from the front side in the "Cotton" mode. If there is a need to iron the pile, turn on the "Silk" mode
The image and color of the presented product may not differ significantly from the original product, depending on the resolution and settings of your screen, as well as the lighting conditions during the shooting.
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