1.1. The real offer is the official proposal of the FOP Selyanko Olga Volodymyrivna, hereinafter referred to as the “Seller”, to enter into an Agreement for the sale of goods remotely, i.e. through the Internet store, hereinafter referred to as the “Agreement”, and places a public offer (offer) on the Seller’s website. https://strtcd.com/ (hereinafter - "Website")".
1.2. Clicking on the "Place order" button in the online store on the "Basket" page means that the Buyer, regardless of status (individual, legal entity, individual entrepreneur), in accordance with current Ukrainian legislation, has accepted the terms of the Public Offer Agreement, are listed below.
1.3. The public offer contract is public, that is, according to Article 633 of the Civil Code of Ukraine, its conditions are the same for all buyers regardless of their status (individual, legal entity, individual entrepreneur). By fully agreeing to this Agreement, the Buyer accepts the terms and procedures for placing an order, paying for the goods, delivering the goods, being responsible for an unscrupulous order and for non-fulfillment of the terms of this Agreement.
1.4. The contract is considered concluded from the moment of clicking the "Make an order" button on the order page and confirming its purchase. If necessary, at the request of the Buyer, the contract can be executed in a simple written form.
1.5. The seller sells at retail. The procedure for returning goods is carried out in accordance with the Law of Ukraine "On the Protection of Consumer Rights".
1.6. By placing an order on the Internet site, the Buyer unconditionally agrees to comply with the terms of this Agreement and confirms that he is familiar with them.
2.1. In this public offering, unless the context otherwise requires, the following terms have the following meanings:
"Goods" - clothing, accessories, components and related items;
"Internet store" is, in accordance with the Law of Ukraine "On Electronic Commerce", a means for presenting or selling goods, work or services through the execution of an electronic agreement.
"Seller" is a company that sells goods presented on the Internet site.
"Buyer" is a natural person who entered into an Agreement with the Seller on the terms set forth below.
"Order" — the selection of individual items from the list of goods specified by the Buyer when placing the order and making payment.
3.1. The Seller undertakes to hand over the goods to the Buyer, and the Buyer undertakes to pay and accept the goods under the terms of this Agreement.
This Agreement regulates the purchase and sale of goods in the online store, in particular:
— Voluntary selection by the Buyer of goods in the online store;
— Self-registration of the order by the Buyer in the online store;
— payment by the Buyer of the order placed in the online store;
— processing and delivery of the order to the Buyer under the terms of this Agreement.
4.1. The buyer has the right to place an order for any product presented on the website of the online store and available.
4.2. Each item can be submitted in order in any quantity.
4.3. In the absence of the product, the Company Manager is obliged to notify the Buyer (by phone or through the method of communication declared by the Buyer when placing the order).
4.4. If the product is not available, the Buyer has the right to replace it with a product of a similar model, refuse this product, or cancel the order.
4.5. The order is placed by the Buyer by adding the product to the "Basket".
4.6. The order is considered to have been completed properly if:
4.6.1. the client has filled in all fields of the form that allow to identify the client and contact him:
4.6.1.1. Surname, first name/ name;
4.6.1.2. delivery address;
4.6.1.3. contact phone number;
4.6.1.4. E-mail address;
4.6.1.5. preferred payment method (payment methods are listed in clause 6.1)
4.6.1.6. preferred type of product delivery.
4.7. At the end of the order formation on the website of the online store, the Buyer receives a message about the status of the order and the chosen payment method through the communication method declared by the Buyer during the order placement.
5.1. Upon receipt of the order, the manager of the online store checks the availability of the product and, if the order is made in accordance with clause 4.6. of this Agreement, accepts the order and contacts the Buyer to confirm the details.
5.2. From the moment of acceptance of the order by the online store, the Buyer has the right to refuse the order or make changes to the order (remove/add goods to the order, change the characteristics of the goods (color, size, quantity, etc.).) After payment of the bill, removal of product items from the order is allowed.
6.1. Payment for the order is made in the following ways:
6.1.1. Payment upon receipt (cash on delivery) at any Nova Poshta branch. The commission for sending funds using the services of the carrier company Nova Poshta is paid by the Buyer.
6.1.2. Online payment.
ORDER DELIVERY TERMS
7.1. Delivery of goods on the territory of Ukraine is carried out by the "Nova Poshta" delivery service.
7.2. Delivery of goods outside the territory of Ukraines carried out by "Nova Poshta" delivery service. If necessary, payment of customs duty is carried out at the expense of the Buyer.
7.3. The online store is considered to have fulfilled its obligation to deliver the order at the time of transfer to the delivery service. The risk of death or damage to the product after its delivery to the delivery service is borne by the Buyer.
7.4. Sending the order to Ukraine is carried out within 3-5 working days from the moment of receipt of the order.
7.5. In the "Nova poshta" department, the order is waiting for receipt within 5 calendar days. If the Buyer does not pick up the order, an automatic return to the Seller is made on the 6th day.
8.1. The seller has the right to:
— to unilaterally terminate the provision of services under this Agreement in case the Buyer violates the terms of this Agreement.
8.2. The buyer is obliged to:
— timely pay and receive the order under the terms of this Agreement.
8.3. The buyer has the right to:
— place an order in the online store;
— draw up an electronic contract;
— to require the Seller to fulfill the terms of this Agreement.
9.1. The parties are responsible for non-fulfillment or improper fulfillment of the terms of this Agreement in the manner stipulated by this Agreement and the current legislation of Ukraine.
9.2. The seller is not responsible for:
— for a slight discrepancy in the color range of the product, which may differ from the original product solely due to different color rendering of personal computer monitors of individual models;
— for the content and reliability of the information provided by the Buyer when placing an order;
— for delays and interruptions in the provision of services (order processing and delivery of goods) that occur for reasons beyond its control;
— for illegal illegal actions committed by the Buyer using this access to the Internet;
— for the Buyer's transfer of his network identifiers — IP, MAC addresses, login and password to third parties;
9.3. The buyer, using the access to the Internet provided to him, is independently responsible for the damage caused by his actions (personally, even if another person was under his login) to persons or their property, legal entities, the state or principles of morality.
9.4. In the event of force majeure, the parties are released from fulfilling the terms of this contract. Circumstances of force majeure for the purposes of this contract mean events of an extraordinary, unforeseeable nature that exclude or objectively interfere with the performance of this contract, the occurrence of which the Parties could not foresee and prevent by reasonable means.
9.5. The parties make every effort to resolve any disputes exclusively through negotiations.
10.1. The online store reserves the right to unilaterally make changes to this agreement, subject to its publication on the website https://strtcd.com/.
10.2. The online store was created to organize a remote method of selling goods via the Internet.
10.3. The buyer is responsible for the accuracy of the information provided at the time of placing the order. At the same time, when making an acceptance (placing an order and subsequent payment for the goods), the Buyer gives the Seller his unconditional consent to the collection, processing, storage, and use of his personal data within the meaning of the Law of Ukraine "On the Protection of Personal Data".
10.4. Payment by the Buyer of the order made in the online store means the Buyer's full agreement with the terms of the Purchase Agreement (public offer).
10.5. The actual date of the electronic agreement between the parties is the date of acceptance of the conditions in accordance with Art. 11 of the Law of Ukraine "On Electronic Commerce".
10.6. Using the online store resource to view the product, as well as place an order for the Buyer, is free of charge.
10.7. The information provided by the Buyer is confidential. The online store uses information about Buyers exclusively for the purpose of processing orders, sending messages to the Buyer, delivering goods, making mutual payments, etc.
11.1. Return/exchange of goods is possible only at the same address where the purchase took place.
11.2. Goods of proper quality ordered in the online store and which did not fit for any reason (style, size, color) are subject to return and/or exchange within 14 days, excluding the day of purchase, provided:
— absence of signs of use and wear;
— preserving the product appearance and consumer properties;
— Availability of original and undamaged packaging and labels.
11.3. The cost of delivery for the return/exchange of goods is paid by the Buyer.
* Exception: production defect or reassortment (different size, color or article number). In this case, the return is made with the help of the Seller.
11.4. Products ordered in the online store are not subject to exchange or return:
— the product complies with the exchange rules;
— the product has signs of use;
— the product was purchased at a discount;
— XXL size product;
11.4.1. A product that is not available cannot be exchanged.
11.5. Return/exchange procedure:
11.5.1. Fill out the return/exchange form (sent by the manager of the online store at the Buyer's request to the indicated method of communication).
11.5.2. Agree with the manager of the online store about the product for exchange.
11.5.3. Send the completed return/exchange form to the Seller via a convenient electronic method of communication.
11.5.4. Send the product and the completed paper return/exchange form to the address indicated on it.
11.5.5. Get money to the bank card indicated on the return form. The term of refund is within 7 working days from the moment of receipt of the returned product by the manager of the online store.
11.5.6 The exchange order is sent within 7 working days after the return is received and reviewed by the online store manager.
11.6. Address for product return/exchange:
Goods can be returned only through the "Nova Poshta" courier service at the address:
Cherkasy, "New Post" branch #2. Recipient: Olga Selyanko, phone: +38 (067) 399 37 14.
When sending a return/exchange, it is necessary to inform the manager of the online store of the TTN (goods and transport invoice) number by a convenient method of communication.
12.1. The Agreement is considered concluded from the moment the person who sent the offer to conclude such an Agreement receives a response to the acceptance of this offer in the manner determined by part six of Article 11 of the Law of Ukraine "On Electronic Commerce".
12.2. Prior to the expiration of this Agreement, this Agreement may be terminated by mutual agreement of the parties until the moment of payment for the goods; after payment, the Agreement may not be terminated.
12.3. The parties have the right to terminate this Agreement unilaterally, in case of non-fulfillment of the terms of this Agreement by one of the parties and in the cases stipulated by the current legislation of Ukraine.
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